Exchange Policy

Exchange Policy Overview

At WhizzMoto, we understand that sometimes a product may need to be exchanged. We accept exchange requests within 14 days of delivery, subject to the conditions outlined below.

Exchange Eligibility

Items may be eligible for exchange if they are:

• Damaged during delivery
• Defective or faulty
• Incorrectly supplied
• Approved for a size or color exchange request

To qualify for an exchange, items must:

• Be unused and unworn
• Be in original packaging
• Be in original condition
• Include proof of purchase

Exchange Requests

To request an exchange, please contact our customer support team with:

• Your order number
• Details of the exchange request
• Photographs if the item is damaged, defective, or incorrect

Our team will review the request and provide further instructions.

Exchange Shipping

Approved exchanges qualify for free return shipping.

A prepaid return shipping label will be provided where applicable.

Replacement items will be dispatched after the original item has been received and inspected.

Product Availability

All exchanges are subject to stock availability.

If the requested replacement item is unavailable, we may offer:

• An alternative product
• Store credit (where applicable)
• A refund where appropriate

Return Address

WhizzMoto (WHIZZ MOTO LTD)

13 Gladys Rd
Yardley
Birmingham B25 8BX
United Kingdom

Contact Us

Email: info@whizzmoto.com

We aim to respond to all enquiries within a reasonable timeframe during business hours.

Policy Updates

We may update this Exchange Policy from time to time. Any changes will be published on this page.

Note

We reserve the right to refuse exchange requests that do not meet the conditions outlined in this policy.