Privacy policy

Last Updated: 14 April 2025

At WhizzMoto, your privacy is important to us. We are committed to protecting your personal data and maintaining transparency about how we collect, use, and safeguard your information.

WhizzMoto operates under WHIZZ MOTO LTD, a company registered in England and Wales (Company Number: 15246259).

1. Information We Collect

We may collect and process the following personal data:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party providers; we do not store full card details)
  • IP address, browser type, device information, and browsing behavior

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders
  • Communicate with you regarding orders or inquiries
  • Provide customer support
  • Improve our website, products, and services
  • Send order confirmations and important updates
  • Send marketing communications (only with your consent)

3. Legal Basis for Processing

We process your data under the following legal bases:

  • Contractual necessity (to fulfill your orders)
  • Legal obligations (tax and regulatory requirements)
  • Legitimate interests (service improvement and fraud prevention)
  • Consent (for marketing communications)

4. Data Protection

We take appropriate measures to protect your data:

  • SSL encryption is used across our website
  • Payments are processed securely via trusted providers
  • Access to personal data is restricted to authorized personnel

5. Sharing Your Information

We only share your data with:

  • Payment processors
  • Shipping and delivery partners
  • IT and service providers
  • Legal authorities when required by law

We do not sell, rent, or trade your personal data.

6. Cookies

We use cookies to:

  • Ensure proper website functionality
  • Analyze user behavior and traffic
  • Improve your browsing experience

You can manage cookies through your browser settings.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time
  • Opt out of marketing communications

To exercise these rights, please contact us.

8. Data Retention

We retain your data only as long as necessary to fulfill orders and comply with legal obligations.

9. Contact Us

If you have any questions about this Privacy Policy:

Email: info@whizzmoto.com
Address: 13 Gladys Rd, Yardley, Birmingham B25 8BX, United Kingdom

10. Compliance

This policy complies with applicable UK data protection laws, including the UK GDPR and the Data Protection Act 2018.

11. Consent

By using our website, you agree to this Privacy Policy.