Shipping policy

At WhizzMoto, we aim to provide reliable, secure, and timely delivery for all orders across the United Kingdom.

1. Delivery Methods

We use trusted delivery partners to ensure safe and efficient shipping, including:

• Royal Mail for smaller items
• Courier services for larger or express deliveries

2. Delivery Timeframes

Estimated delivery time within the United Kingdom is:

• 4–6 business days

Please note that delivery times are estimates and may vary due to courier delays, public holidays, weather conditions, or other unforeseen circumstances.

3. Order Processing

• Orders are processed Monday to Friday
• Order cut-off time: 2:00 PM
• Orders placed after the cut-off time will be processed on the next business day
• Orders are not dispatched on weekends or public holidays

4. Shipping Costs

• Free delivery is available across the United Kingdom
• No minimum order value is required for free shipping

5. Tracking Information

• Tracking information is provided via email once your order has been dispatched
• Tracking may not be available for some low-value shipments

6. Delivery Conditions

• A signature may be required upon delivery
• Customers are advised to inspect packages upon arrival
• If a package appears damaged, opened, or incomplete, please contact us immediately

7. Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout.

We are not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer.

8. Contact Information

For any shipping-related inquiries, please contact us:

Email: info@whizzmoto.com

WhizzMoto (WHIZZ MOTO LTD)

13 Gladys Rd,
Yardley,
Birmingham B25 8BX,
United Kingdom

Note:
We are not responsible for delays caused by courier services, severe weather conditions, public holidays, or other circumstances beyond our control.