Refund Policy

Returns

• customers has the right to return within 14 days without questioning
• Customers have to send back the item at their own cost in case of any return or refund.
• You'll have to send us the product back and we will send you the change without any further shipping charges.
• Please make sure that the Product is in original condition when you send us back.
• Our policy to be applied from the day in which the customer physically receives the product (not since the day of purchase). but after that, we cannot do anything
• Whizz Moto will bear shipping costs in case of Damages.
• Please note any refund or exchange required 5 - 7 Working days after receiving Product at our store.
• You can use any cost-effective courier service for returning or exchanging the item 
• If you had ordered through KLARNA the Exchange and Refund Time Will be 14 Business Days 
• In case Order is incomplete Please Contact Support within 24 - 48 hours after order is delivered.

Refunds 

-Once your return is received and inspected, Our team will process the refund within 5 to 7 working days.

- Product must be in Original condition.

- Please note that Shipping charges will not be refunded.

- Our return policy is to be applied from the day in which the customer physically receives the product (not since the day of purchase). after that, we cannot do anything

- Shipping Charges are Non-Refundable.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@whizzmoto.com or using our Contact Us form.

- Please Note that No Refund will be processed without provided delivery notes within the box at the time of delivery.

Exchanges

Whizz Moto UK believes in 100% Customer Satisfaction thus offering you an Exchange within 30 days of your order being delivered. Contact our customer support at support@whizzmoto.com and our team will help you accordingly.

- Please note that in case of a mind change/Color change/ Size change, customers will have to bear the shipping charges and we will exchange the product.

- In case of damages Whizz Moto will bear all shipping costs.

- Please Note that No size exchange will be processed without provided delivery notes within the box at the time of delivery.

- Delivery Note can be downloaded from the link below.