Returns, Refunds & Exchanges Policy

Policy Overview

• Duration: 30 days from purchase date
• Condition: Products must be in original, unused condition

Returns Process

Eligibility

• Valid within 30 days of purchase
• Product must be:
  • Unused
  • In original packaging
  • Without signs of wear or damage

Return Shipping

• Customer responsible for return shipping in most cases
• Whizz Moto covers shipping for:
  • Damaged items
  • Defective products

Refunds

Refund Guidelines

• Processed within 5-7 working days after inspection
• Original payment method will be credited
• Important: Shipping charges are non-refundable

Refund Tracking

If you haven't received your refund:

1. Check your bank account
2. Contact your credit card company
3. Verify processing times
4. Contact Whizz Moto support if unresolved

Exchanges

Exchange Options

• Available within 30 days of purchase
• Contact customer support at info@whizzmoto.com

Exchange Scenarios

• Damage/Defect: Full shipping covered by Whizz Moto
• Customer Preference (size/color/mind change):
  • Customer pays return shipping
  • New item shipped at customer's expense

Contact Information

• Email: info@whizzmoto.com
• Support Team available to assist with returns and exchanges

Final Notes

• Policy subject to change
• Each return evaluated on a case-by-case basis
• Full customer satisfaction is our goal